Work Location:  On site
Salary:  $31.00 hourly / 40 hours per week
Terms of Employment:  Permanent employment / Full time / Morning, Day, On call, Flexible hours, , 08:00 to 18:00
Starts:  As soon as possible
Benefits:  Other benefits
Vacancies:  1 vacancy
Source:  Job Bank #3588925
Overview/Languages:  English
Education:  College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience:  1 year to less than 2 years
On Site:  Work must be completed at the physical location. There is no option to work remotely.

Responsibilities/Tasks:

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service
• Manage incidents

Experience and Specialization
Computer and Technology Knowledge

• Android
• iOS
• Device drivers
• Networking software
• Networking hardware
• Networking security
• Servers
• Desktop applications
• File management software
• Security software
• Multimedia software
• Word processing software
• Presentation software
• Mail server software
• Communication software
• MS Active Directory
• MS Office
• MS Windows
• Wireless networks

Additional Information
Transportation/Travel Information

• Vehicle supplied by employer
• Valid driver's licence
• Travel expenses paid by employer

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Ability to distinguish between colours

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management

Benefits
Other Benefits

• Other benefits

Employment Groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for youths

Who Can Apply For This Job?
You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to Apply
By email:  pmiron@qxl.ca

What you must include in your application:
Answers to the following screening questions:

• Are you available for shift or on-call work?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Advertised Until:  2026-06-23